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iSupport Server PDF
HOW TO BUY
Small to midsized businesses face a unique set of challenges when it comes to IT. You rely heavily on IT infrastructure to support your daily business operations and ensure you can provide the same, consistent levels of service as your larger sized competitors. The challenge is that you don't have the budget, resources or time to have a dedicated IT professional in-house.
Many businesses outsource their IT to a vendor, but might be receiving sub-par support and poor response times in return. That's where ADS steps in. We take the role of your IT department very seriously and have the tools in place to get the job done. Understanding the devastating effects downtime can have on your organizations health and stability, ADS' proprietary solution, iSupport ensures any potential issues are proactively resolved before they become problems that could affect your business.
To put in simple terms , think of your network server as a car - when something goes wrong, there is an alert that lights up to tell you where the problem is. Instead of ignoring it and continuing to drive, you get the issue checked out. Your server has the same type of alerts built in, but they are more technical and the signs are harder to interpret. If a light goes off, it could be just days before your network crashes until you have any idea what happened. That's where ADS comes in. We are there to interpret and take care of these warning signs, so you can focus on your business.
iSupport is a service provided by ADS that monitors your Network Servers and infrastructure to make sure they are doing their job to continuously support and protect your business operations. By tapping into your Servers technical alerts, ADS keeps track of the issues and prepares your company for a quick response rate in case these problems arise. If you are a small business with limited resources and funds for IT, this means that iSupport will virtually eliminate downtime. You continue making money and don't lose precious time and money if a catastrophic Network event were to occur.
It's like having a mechanic sit in the car with you as you drive. With iSupport, ADS is the mechanic who makes sure your systems are running flawlessly. In addition to Network Monitoring, the iSupport offering also includes Data Recovery and Consulting.
When you buy iSupport, you are buying assurance that you are going to be able to do business every day. If you and your business don't have the capabilities to manage and maintain your own IT department, don't worry about it. Protect your employees, your data and your business.
iSupport is a unique service designed to protect small businesses who have no internal IT support. When you subscribe to iSupport you become a preferred customer and your business is given high priority alerts that go to all technical staff - meaning your problem becomes the main concern.
ADS provides three (3) essential services to monitor and maintain both Servers and Desktops:
iSupport for Servers includes 24/7 server status monitoring and alerting, monthly iSupport reports, server disk space monitoring, helpdesk remote support with quick one hour response, 24/7 server security and monitoring, server hardware and operating system, IT planning and annual IT audit, server moves and changes along with more features depending on your package and system.
iSupport for Desktops includes 24/7 desktop security monitoring and alerting, help desk phone support., Network inventory reports, managed antivirus updates, full desktop hardware and software support, emergency after hours support and more depending on your package and requirements.
When you subscribe to iSupport, you are putting your trust in a company with over 200 years of experience. Implementation starts with a complete Network audit so ADS can assess your company's current pains and overall stability. Sometimes your system might not be setup properly so the experts at ADS get to work understanding your system.
Dashboard monitoring is then setup after the network assessment and reports, and before you know it ADS is responsible for your IT systems and you can stop worrying.
To better suit your specific business needs, iSupport offers three packages for both iSupport for Servers and iSupport for Desktops. You can choose from ADS's Standard, Plus or Premium Packages. All packages ensure high priority alerts and quick responses.
For a standard list of prices, please click on the links below. For a more detailed overview, please feel free to contact a qualified ADS Consultant. Take a proactive approach to your IT with iSupport!
